DESCRIPTION OF ISSUE

VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH 4.6L ENGINES. A COOLANT FLOW BLOCKAGE EXISTS AT THE INTAKE MANIFOLD HEATER CORE NIPPLE RESULTING IN NO COOLANT FLOW TO THE HEATER AND, THEREFORE, NO WARM AIR FLOW FROM THE HEATER OR WINDSHIELD DEFROSTER. VEHICLES WITH THIS CONDITION DO NOT COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS."
LOSS OF VISIBILITY COULD OCCUR, INCREASING THE RISK OF A CRASH.

DESCRIPTION OF COMPONENT

VISIBILITY:DEFROSTER/DEFOGGER SYSTEM

RESOLUTION

CUSTOMERS WILL BE ASKED TO VERIFY, FOLLOWING INSTRUCTIONS PROVIDED, THAT HEATED AIR FLOWS FROM THEIR VEHICLE'S HEATER/DEFROSTER OUTLETS. THE CUSTOMERS WILL BE ADVISED TO CONTACT THEIR DEALERS TO MAKE ARRANGEMENTS FOR REPAIR OF THEIR VEHICLES IF NO HEATED AIR FLOW EXISTS AT THESE OUTLETS.

NOTES

OWNER NOTIFICATION BEGAN DECEMBER 21, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

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